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May 29, 2020 by Aimee Guzinska-Bowley

AI Assistants

AI systems are developing very quickly.

It’s safe to assume that in the not-too-distant future, many organisations will adopt them as they seek to achieve a fully integrated digital workspace. It’s actually predicted that 1.8 billion people will use smart assistants by 2021 worldwide.

Read about the arguments for and against AI and how assistants should prepare themselves for this shift towards a more AI-heavy approach here.